COURSE DESCRIPTION
This course prepares students to pass the CompTIA A+ certification exam. The course uses the foundation knowledge learned in other courses and sample question sets to prepare the student for the exam. The grade for this course is based on the score achieved on the CompTIA A+ certification exam. (Prerequisites: CST1025 CST1072 CST1261 CST1510 CST1511 CST1861, or minimum of 6 months computer support experience) (2 Credits) (2 Lecture, 0 Lab)
TEXT AND REFERENCES
1. LabSim A+ Essentials 220-701 ISBN: 978-1-935080-35-0
2.
LabSim A+ Practical Application 220-702 ISBN: 978-1-935080-36-7 (See the instructor for process to obtain these)
3. Laptop. Either Windows, OS X or Linux based.. (School or Student supplied equipment)
4. Course Instructional Guide (Online)
COURSE EXPECTATIONS
See this link for additional course expectations.
COURSE EVALUATION
A if you pass both CompTIA tests.
B if your two test average is above 600.
C if your two test average is between 500 and 599.
F if you fail to take the tests or score an average below 500 for both tests.
REQUIREMENTS
This course is lecture/lab based. The CST Staff will deliver the lectures, as well as supervise the lab. The student is expected to spend at least 48 hours per credit in self study with direction from instructors and/or instructional guides and testing. This a two (2) credit course, so an average student is expected to spend approximately 96 hours completing this course, which includes lectures and lab. All lectures will be scheduled, with that schedule posted online.
INDUSTRY CERTIFICATION EXAMS TO BE TAKEN TO COMPLETE THE COURSE
CompTIA JK0-701 A+ Essentials Test
CompTIA JK0-702 A+ Practical Application
See the instructor when you are ready to take these tests. See the instructor for current testing costs.
COURSE GOALS
The following course goals will be addressed in the course:
• Define what is needed to Build, configure, upgrade, and maintain a personal computer system.
• Diagnose and resolve problems of a personal computer system.
• Identify what is needed to configure various computer peripheral devices.
• State the process to be able to configure printers as well as diagnose and resolve problems related to printers and printing.
• List what is needed to set up, configure, and maintain a local-area network.
• Learn the process to solve network connectivity problems on a local-area network using a systematic troubleshooting approach.
• Describe the steps to install, configure, upgrade, and maintain Microsoft Windows operating systems.
• Understand the specialized functions of the network server and the conditions required for a secure network server room.
• Identify relevant workplace safety and environmental standards during computer maintenance.
• Effectively use a customer-oriented approach to resolve user problems.
• Provide computer hardware and software support based on a set of standard and systematic diagnostic principles. |